On-site survey

You can display the survey directly on your storefront using a widget. Configure the following settings:

1. Page targeting:
   • All Pages: Display the survey across all pages, including the home page, product pages, collection pages, cart page, and blog pages.
   • Exclude pages: Prevent the survey from appearing on specific pages. For product and collection pages, you can further customize the settings for individual products or collections.
   • Specific pages: Show the survey only on the pages you select.
2. User targeting:
   • All users: Display the survey to all site visitors.
   • A segment of users: Limit survey visibility to users tagged within a specific segment.
     • By user tag
     • New customers
       • Customers who haven't placed any orders in your store
       • Customers filling surveys without logging in (treated as new customers by default)
       • First-time buyers at checkout (identified by email address)
     • Returning customers
       • Customers with at least one completed order in your store
       • Identification based on email address matching previous orders
       • Logged-in customers with order history
3. Widget recurrence:
   • Every time if the survey is not completed (Default): The survey reappears whenever the page reloads if it hasn’t been completed.
   • Only once: The survey appears only once per browser session, stored via cache (linked to the user’s account).
4. Design customization:
   • Set the widget's position on the page (e.g., bottom left, center, or right).
   • Customize button, section, and background colors to match your branding.