Point of Sale (POS)
Run your survey right on a POS device, staff can prompt customers to answer while they're checking out or looking up their profile in-store, not only online.
Enabling this channel adds SEA Survey as an Action extension on the targeting page(s) you pick on your POS devices.
Steps
Step 1: Open the Channel tab
In the survey editor, click the Channel tab, then select Point of Sale from the channel list.
Step 2: Turn on the channel
Turn on the toggle for Point of Sale.
Step 3: Choose page targeting
Under Page targeting, choose where staff can launch the survey from:
- Customer detail page
- Post-purchase page
You can select one or both.
Step 4: Save your survey
Click Save. Staff can now open the survey as an action from the selected POS page(s) on any POS device.
Tips
- Preview shows a dark, POS-styled version of your survey, so you can check how questions read on a POS screen.
- Combine with other channels (like Branded survey page) if you also want customers to complete it online, page targeting for POS is independent of your other channel settings.