✉️Survey hyperlink in email
This guide will walk you through how to create and embed customized survey links directly into your marketing emails. Email Hyperlink is designed for merchants who already use a separate email marketing system. With this integration, you can seamlessly incorporate customer feedback collection into your existing email workflow while maintaining your brand's look and feel.
What is Email Hyperlink?
Email Hyperlink is a feature that allows you to create a customized link to your survey created by SEA Survey and embed it directly into your marketing emails. This enables you to reach customers through your existing email marketing system.
Why use Email Hyperlink?
Use your preferred email marketing tool: Maintain your existing email workflow while still collecting valuable customer feedback
Seamless customer experience: Direct customers straight from your email to your survey with a single click
Higher response rates: Make it easy for customers to provide feedback, increasing your survey completion rates
How to use Email Hyperlink
Step 1: Select a survey & customize your link
From your Shopify admin, go to Apps and open Sea Survey
Navigate to Integration → Email hyperlink
Select the survey you want to add to your email from the dropdown menu
Choose your link type:
Text link: A simple text hyperlink
Button: A customizable button with your chosen colors
If you select Button, customize the appearance:
Set the button background color (default: #1C1C1C)
Set the text color (default: #FFFFFF)
Enter the button text (e.g., "Take our Survey")
Step 2: Copy the HTML code
After customizing your link, click Save
The system will generate an HTML code snippet
Click the Copy button to copy the code to your clipboard
Step 3: Add code to your email
In the HTML editor, paste the code where you want the survey link to appear
If using Shopify email notifications:
Go to Shopify admin → Settings → Notifications
Select the email template you want to edit
Click Edit code
Paste the HTML code in the appropriate section
Send a test email to verify the link works correctly
Tips for Better Survey Response Rates
Clear call-to-action: Use action-oriented button text like "Share Your Feedback" or "Take Our 2-Minute Survey"
Set expectations: Mention how long the survey will take to complete
Place strategically: Position your survey link prominently in the email
Offer incentives: Consider offering a discount code or entry into a giveaway for completed surveys
Mobile-friendly: Test your email on mobile devices to ensure the link is easy to tap
Conclusion
With Survey Hyperlink, you now have a powerful tool to integrate SEA Survey directly into your existing email marketing workflows. This feature bridges the gap between your preferred email platform and SEA Survey's robust feedback collection capabilities, giving you more flexibility in how you gather customer insights.
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