On-site survey
You can display the survey directly on your storefront using a widget. Configure the following settings:
Page targeting:
All Pages: Display the survey across all pages, including the home page, product pages, collection pages, cart page, and blog pages.
Exclude pages: Prevent the survey from appearing on specific pages. For product and collection pages, you can further customize the settings for individual products or collections.
Specific pages: Show the survey only on the pages you select.
User targeting:
All users: Display the survey to all site visitors.
A segment of users: Limit survey visibility to users tagged within a specific segment.
By user tag
New customers
Customers who haven't placed any orders in your store
Customers filling surveys without logging in (treated as new customers by default)
First-time buyers at checkout (identified by email address)
Returning customers
Customers with at least one completed order in your store
Identification based on email address matching previous orders
Logged-in customers with order history
Widget recurrence:
Every time if the survey is not completed (Default): The survey reappears whenever the page reloads if it hasn’t been completed.
Only once: The survey appears only once per browser session, stored via cache (linked to the user’s account).
Design customization:
Set the widget's position on the page (e.g., bottom left, center, or right).
Customize button, section, and background colors to match your branding.
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