🔖Offer discount on survey completion

Learn how to motivate customers to complete surveys by offering discount codes through Sea Survey's discount feature on thank you cards or via email.

What is the Discount feature?

The Discount feature in Sea Survey allows you to incentivize survey completion by offering customers discount codes as rewards. When customers finish your survey, they can receive a discount code either immediately on a thank you card or via email, encouraging higher response rates and customer engagement.

This feature integrates seamlessly with your existing Shopify discount codes, so you maintain full control over the discount terms and conditions through your Shopify admin.

Why use Discount incentives?

Offering discounts for survey completion provides several advantages for your feedback collection strategy:

• Higher completion rates: Customers are more motivated to finish surveys when rewarded

• Better response quality: Motivated customers often provide more thoughtful feedback

• Drive sales: Discount codes encourage immediate purchases after survey completion

• Cost-effective marketing: Combine market research with promotional campaigns

How to set up survey Discounts

Follow these steps to reward customers with discount codes for completing your surveys:

Step 1: Access the Discount settings

1. Navigate to the survey you want to add discounts to

2. Click on the Discount tab in the survey settings

3. Toggle the Discount switch to On to enable the feature

Step 2: Enter your Discount code

1. In the Discount code field, enter the discount code you created in your Shopify admin

2. Ensure the code is active and properly configured in your Shopify discount settings

Be aware that we cannot control if customers share discount codes with others once they receive them.

Step 3: Choose display method

You have two options for delivering discount codes to customers:

Option A: Thank you card

Best for: Immediate gratification and simple survey flows

1. From the Display discount code on dropdown, select Thank you card

2. Customize your discount presentation:

   • Click Discount banner to edit the promotional message

   • Click Thank you card to customize the completion message and code display

Option B: Email

Best for: Building email lists and controlled distribution

1. From the Display discount code on dropdown, select Email

2. Configure email settings:

   • Check Limit one discount code per email address to prevent multiple uses per customer

   • Click Request email card to customize the email collection form

   • Click Discount email to design the email containing the discount code

Customers must provide an email address to receive their discount code

Summary

You've successfully learned how to motivate survey completion by offering discount codes through Sea Survey. This powerful incentive can significantly boost your response rates while driving sales for your business.