# How to Use AI Conversation

### Prerequisites <a href="#prerequisites" id="prerequisites"></a>

* At least one active survey with responses in SEA Survey
* Tokens available in your account (500 free tokens are given to all merchants on first use)

### Steps <a href="#steps" id="steps"></a>

#### Step 1: Open AI Analytics <a href="#step-1-open-ai-analytics" id="step-1-open-ai-analytics"></a>

From your SEA Survey dashboard, click **AI Analytics** in the left navigation. You'll land directly on the conversation screen.

#### Step 2: Select a survey <a href="#step-2-select-a-survey" id="step-2-select-a-survey"></a>

Click the **Survey** dropdown and choose the survey you want to analyze.

#### Step 3: Set the date range <a href="#step-3-set-the-date-range" id="step-3-set-the-date-range"></a>

Click the **Date range** picker and choose the time period you want to analyze. The system displays how many responses are included in that range.

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#### Step 4: Ask your first question <a href="#step-5-ask-your-first-question" id="step-5-ask-your-first-question"></a>

Type your question in the message box at the bottom, or click a **Suggested question** from the popover to get started quickly.

#### Step 6: Read the AI response <a href="#step-6-read-the-ai-response" id="step-6-read-the-ai-response"></a>

The AI analyzes all responses in the selected period and replies with a summary. Scroll down to read the full answer.

#### Step 7: Continue with follow-up questions <a href="#step-7-continue-with-follow-up-questions" id="step-7-continue-with-follow-up-questions"></a>

Ask follow-up questions to dig deeper. The AI remembers the context from the last 10 messages, so you can build on previous answers without repeating yourself.

#### Step 8: View past conversations <a href="#step-8-view-past-conversations" id="step-8-view-past-conversations"></a>

To review a previous conversation, click History in the top area. Select any past session to read it again.

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### Tips <a href="#tips" id="tips"></a>

* Use **Suggested questions** if you're unsure where to start, they're designed to surface common insights quickly.
* Narrow your date range to use fewer tokens on exploratory questions. Broaden it when you need a comprehensive picture.
* The AI keeps the last 10 messages as context. For a fresh analysis on a different topic, start a new conversation.
* Each analysis run uses tokens equal to the number of responses in the selected range, not per question asked.