# How to Manage Tokens

### Prerequisites <a href="#prerequisites" id="prerequisites"></a>

* You have accessed AI Analytics at least once (your 500 free Early Release tokens activate on first use)

### Steps <a href="#steps" id="steps"></a>

#### Step 1: Open AI Analytics <a href="#step-1-open-ai-analytics" id="step-1-open-ai-analytics"></a>

From your SEA Survey dashboard, click **AI Analytics** in the left navigation.

#### Step 2: Check your token balance <a href="#step-2-check-your-token-balance" id="step-2-check-your-token-balance"></a>

Your current token balance is shown at the top of the AI Analytics screen. It includes tokens from your monthly plan allocation and any Token Packs you've purchased.

#### Step 3: View usage history <a href="#step-3-view-usage-history" id="step-3-view-usage-history"></a>

Click **Usage log** to see a history of past analyses when survey was analyzed, and how many tokens were used.

#### Step 4: Purchase a Token Pack (when needed) <a href="#step-4-purchase-a-token-pack-when-needed" id="step-4-purchase-a-token-pack-when-needed"></a>

If you run out of tokens while trying to analyze, the system will show an **Add More Tokens** modal. Click **Buy Token Pack** and choose a pack:

| Pack          | Price | Best for            |
| ------------- | ----- | ------------------- |
| 1,000 tokens  | $3    | Occasional use      |
| 3,000 tokens  | $7    | Regular monthly use |
| 10,000 tokens | $20   | High-volume stores  |

Token Packs never expire and roll over month to month.

#### Step 5: Complete the purchase <a href="#step-5-complete-the-purchase" id="step-5-complete-the-purchase"></a>

Select your preferred pack and follow the checkout steps. Tokens are added to your balance immediately after purchase.

### Tips <a href="#tips" id="tips"></a>

* **Free / Starter plan merchants:** Use the 500 Early Release promo tokens to explore AI Analytics, then purchase Token Packs as needed.
* **Growth and Premium plan merchants:** Monthly tokens reset each billing cycle. Token Packs are a great way to top up if you need more mid-cycle.
* **Free trial:** During the trial period, Growth and Premium plans can use up to 2,000 tokens. After converting to a paid plan, you'll receive the remaining tokens for that month based on your plan.
* Monthly tokens expire at the end of each billing cycle. Token Packs never expire, use them whenever you need them.


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